Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."

Clothier:

Kim Keller

Tom James of Dallas

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Benjamin Lawler

Tom James of St Louis

"Dave has been my clothier for over 20 years and has always provided high quality clothes with excellent service. His service provides convenience for busy executives. I highly recommended him and his clothing line from Tom James."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"I have worked with Dave for over 20 years and have always found him to be very attentive, helpful, and willing to go the extra mile. If you are looking for custom clothing of any kind or casual clothing, you should have Dave working with you."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Kim makes life simple for me as I have no time to shop. She knows what I purchased in the past, my sizes for different brands, and always comes in with ideas that she knows match my tastes. I have found Kim and Tom James to be invaluable and super friendly. ."

Clothier:

Kim Keller

Tom James of Dallas

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Joseph offers exceptional customer service and a great look at a great price. He cares a lot about our relationship and that goes the distance to buy my loyalty."

Clothier:

Joseph McCoy

Tom James of Portland

"I've known Chuck V'Soske since the 80's when I first started working with him at Tom James. He is a great guy and provides excellent service! He has worked on my wardrobe through several fashion evolutions and several of my career transitions. I have always been happy with the Tom James' clothes and have always appreciated Chuck's way of doing business and providing fashion advice. I can recommend him highly!"

Clothier:

Chuck V'Soske

Tom James of Tucson

"Rick is the consummate professional."

Clothier:

Rick Breitbeil Jr

Tom James of Cincinnati

"I've bought several suits and ties from Daniel. Always satisfied with the product and service. Thanks, Dan!"

Clothier:

Daniel Wiebracht

Tom James of East Texas

"I've worked with Elaine Skoglund since 1998 and have found her, and Tom James Company to be excellent in quality and service. Of particular importance to me is the time they save by meeting me at a time that fits my schedule and making the most of it, by never wasting time and providing me with great loking clothing that fits."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"Alex is great at his profession and he enjoys it very well. It reflects on his personality and it is always a pleasure to speak with him whether it be business or personal."

Clothier:

Alex Homer

Tom James of Houston

"I can see why you come well recommended as you provide a full and convenient service to your customers. I appreciate that conversations are low-pressure and that you freely provide candid opinions. You truly are second to none in your industry."

Clothier:

Paul Holt

Tom James of Central Kentucky

"Dave will get to know you so that he understands the styles that you like and don't like. The convenience is great as you never leave your office or home. He also has a record of purchases so that he can work with your existing wardrobe."

Clothier:

Dave Shepard

Tom James of Memphis

"Sarah Slaper is a pleasure to work with, laid back, and very professional. I initially ordered several shirts, but when they arrived, wasn't happy with the cut or the cuffs and she didn't hesitate to have them all completely remade. The new shirts fit perfectly and I regularly receive compliments when I'm wearing them! I love them! Since then I've ordered several other items and cannot wait until they arrive. Thank you Sarah for being so incredible!"

Clothier:

Sarah Slaper

Tom James of Washington DC

Get Started Today!

Learn more about our product & services from a world-class clothier and see if a professional wardrobe service fits your lifestyle.

If we're a good fit, our clothier will meet with you in your home or office at your conveinience.

We use your zip code to align you with the nearest Tom James Clothier. We use your email and phone number to contact you and schedule your wardrobe consultation. See our Privacy Policy for details.





WHAT OUR CUSTOMERS SAY

"I never thought I would consider using a professional clothier for help, but after giving it a try on the recommendation of a colleague, I can confidently say Hank Lee has made a big difference. Not only do my clothes look better because I have a highly experienced pro helping, but they fit far better too. Hank always recommends great styles and pushes me to take a risk here and there. The quality he delivers - in the clothes and the customer service - are some of the best I have had. The best part is the convenience - I never go to the mall and Hank is always on time with his appointments. His level of service is exceptional and has been consistent for over six years now."

Custom Clothier Hank Lee
Clothier:

Hank Lee

Tom James of Denver

"Tom James provides high-end clothing and apparel and matches their products with exceptional customer service. Whenever I need anything, my key sales contact, Brian, is there to help me. Whether it is new clothing or an adjustment, Brian ensures that my request gets addressed promptly. I continue to buy much of my clothing from Tom James because their service and products match my expectations every time."

Custom Clothier Darrell Pavelka
Clothier:

Darrell Pavelka

Tom James of Minneapolis
© 2024 Tom James Company
Tom James Company Logo

Please Select a Region

USA Great Britain Europe Australia Canada