How It Works
YOUR TIME AND PLACE
CONSULT WITH A CLOTHIER
Your custom clothing should reflect your personal style, from the fit, to the fabric, to the details.
To help define your style, our wardrobe consultants meet with you, on the luxury of your own schedule, in your home or office.
We take the time to learn and understand: What you do, who you interact with, how you dress, and what professional clothing you already own, what needs to be updated and what needs to have alterations.
Our goal? To learn more about you so we can better advise you on clothing that will make an impact and help define your style.
STYLE YOUR GARMENTS
Choose from the finest bespoke wool, cashmere, linen, cotton, seersucker, bamboo and silk. Drawing on the vast expertise of our 170+ year old woolen company, Holland and Sherry, we design, spin and weave many of our fabrics in our own mill.
You work hard. And so do our fabrics! Don't be surprised if your custom Tom James clothing lasts longer than most garments in your closet.
Bespoke details like functional button holes, ticket pockets, contrasting stitching or special linings are all features that not only make your custom suit a statement, but also help it function in a way that serves you best.
Our custom suits and dress shirts are made for you. We measure you - a full 31 measurements when you order a suit and shirt.
We take photos of your posture to show our tailors. We use an incline device to see the slope of your shoulders. We even know how to accommodate for the size of your watch!
If you measure and stand the same way as the masses, a mass-produced garment could work for you.
But a custom garment is designed and tailored to your exact specifications. When you put it on, you can tell the difference!
YOUR CLOTHING IS TAILORED
We make more custom clothing than anyone. We are the world’s experts in Made-To-Measure clothing.
What actually goes into making your suit? It's more than a pattern. More than great fabric or experienced tailors.
It's what hides behind the lining that makes a suit truly great.
It begins when our Tom James master tailors take your measurements and photos to create a pattern that is solely and exclusively yours.
Then we tailor your clothing using superior materials... ageless processes. No shortcuts. And since your clothing is tailored in facilities that we own, you are assured a garment that fits and feels great!
When our shops are done crafting your garments, your Tom James clothier will meet with you for a final fitting.
You will try on the garments and the clothier will fit them exactly to your and our expectations.
And since We Come to You, it's with the luxury of your time. No trips. Just convenience.
From Our Clients
"Ben's customer service is outstanding. His technical knowledge of tailoring is exceptional - he really knows his stuff.
Highly recommended for professional service and high quality tailoring. Thanks Ben."
Executive General Manager - EC&M Projects at Downer
Tom James of Germany
"I wear a lot of suits and every purchase I've made from Tom James seams to stand out among the rest!"
Evan Harnik- Financial Advisor
Tom James of New York