Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

"I like the quality and the fit of the clothing. There are a wide variety of styles and fabrics available. ."

Clothier:

Ralph Decker

Tom James of St Louis

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

"I have been a customer for over 20 years, and now my son is a customer. The service is exceptional and the fabrics and attention to detail should satisfy the most demanding clients."

Clothier:

Chuck V'Soske

Tom James of Tucson

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."

Clothier:

Kim Keller

Tom James of Dallas

"Sarina has been wonderful to work with, and I am very happy with the quality of the clothes I purchased as a result of her recommendations. The measurements taken were much more detailed than I am accustomed to at other clothing stores. These measurements resulted in pants and shirts that fit me better than anything I have purchased in the past. I highly recommend Sarina, and I endorse the quality of her work."

Clothier:

Sarina Brion

Tom James of Madison

"There are a couple of key advantages of working with Tom James. The first one is the exceptional attention and service that the team and Chuck provide. The second is the availability of ready to order tailored clothing of high quality - no worries and well made."

Clothier:

Chuck V'Soske

Tom James of Tucson

"My personal haberdasher. I have purchased several suits, ties, and shirts from Joe over the years. He sells a great product that is always tailored perfectly."

Clothier:

Joseph McCoy

Tom James of Portland

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"I've worked with Tom James and Tim Smith for over 16 years. I have been consistently impressed with the quality of clothing and the attention to customer service. Tim is always very responsive and has suggested new trends and fabrics. Slowly, Tim has helped move me from exclusively oxxford cloth shirts to more distinctive colors and prints. In addition, the ties I've added to my wardrobe receive the highest compliments. I look sharper and more contemporary. I am confident providing a stellar recommendation for both the company and Tim."

Clothier:

Tim Smith

Tom James of Phoenix

"Working with the Tom James Company & Chuck V'Soske is a pleasure. They provide extraordinary products with style and personal service. Being in the interior design trade I appreciate the fabric selection and tailoring details that are always so remarkable. Chuck's knowledge and enthusiasm to personally assist me with my wardrobe selections make every purchase a delight."

Clothier:

Chuck V'Soske

Tom James of Tucson

"Kim has been helping me with my professional clothing needs for four years. She has been a pleasure to work with. She has helped me understand what I need in order to ensure the very best professional appearance, but she also listens closely to me and helps match up styles and trends with my personal preferences. All of the Tom James clothing I've purchased through Kim has been of the highest quality. I feel great when I'm wearing it."

Clothier:

Kim Keller

Tom James of Dallas

"I have used Tom James almost exclusively for over 12 years now and have been very pleased with the quality and fit of the clothing they have provided. The shirts, sports coats, and suits have all fit well and lasted well past expectations despite almost daily wear. Kim Keller has an excellent eye for color combination and has been very helpful in making wardrobe selections."

Clothier:

Kim Keller

Tom James of Dallas

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

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WHAT OUR CUSTOMERS SAY

"I have worked with Tom James for a number of years. I like the up to date expertise and convenience they bring to my clothes shopping experience. Their clothing is always of the highest quality and always brings compliments from friends and co-workers."

Custom Clothier Rachel McNamara
Clothier:

Rachel McNamara

Tom James of Phoenix

"I wear a lot of suits and every purchase I've made from Tom James seams to stand out among the rest!"

Custom Clothier Arianna Occhipinti
Clothier:

Arianna Occhipinti

Tom James of New York
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