Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"There are a couple of key advantages of working with Tom James. The first one is the exceptional attention and service that the team and Chuck provide. The second is the availability of ready to order tailored clothing of high quality - no worries and well made."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"I have used Tom James almost exclusively for over 12 years now and have been very pleased with the quality and fit of the clothing they have provided. The shirts, sports coats, and suits have all fit well and lasted well past expectations despite almost daily wear. Kim Keller has an excellent eye for color combination and has been very helpful in making wardrobe selections."

Clothier:

Kim Keller

Tom James of Dallas

"I have been buying my suits and shirts from Jennifer now for two years. I am pleased with the quality and selection of clothes available at TJ. Jennifer does a great job in recommending items based on my personal preferences. Thanks for helping me look my best."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I first started dealing with Jennifer this past year when ordering a custom wool suit. I found both the product and Jennifer to be of the highest quality. She made sure that every detail of the suit and the sale were done first class. I was and continue to be impressed with her style and professionalism."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I purchased my first tailored suit from Ben and was greatly impressed by the final product. Even at the fist fitting, the suit felt right. This is testament to Ben's skill and care throughout the fitting process."

Clothier:

Ben Mayer

Tom James of Germany

"Kim has been helping me with my professional clothing needs for four years. She has been a pleasure to work with. She has helped me understand what I need in order to ensure the very best professional appearance, but she also listens closely to me and helps match up styles and trends with my personal preferences. All of the Tom James clothing I've purchased through Kim has been of the highest quality. I feel great when I'm wearing it."

Clothier:

Kim Keller

Tom James of Dallas

"I have been a customer for over 20 years, and now my son is a customer. The service is exceptional and the fabrics and attention to detail should satisfy the most demanding clients."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I just tried on the new suit and shirts. Fitted like a glove. Felt a $million in my new bag of fruit. Thanks Ben - Great job!"

Clothier:

Ben Mayer

Tom James of Germany

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"I like the quality and the fit of the clothing. There are a wide variety of styles and fabrics available. ."

Clothier:

Ralph Decker

Tom James of St Louis

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

WHAT OUR CUSTOMERS SAY

"Dave is a detail oriented person. He's great at anticipating what the customer may need to add to his/her wardrobe based upon travel and type of profession. He has made my life so much easier. What I buy fits me well and is always in style. Don't know what I did before he and Tom James came into my life."

Custom Clothier Dave Shepard
Clothier:

Dave Shepard

Tom James of Memphis

"I wear a lot of suits and every purchase I've made from Tom James seams to stand out among the rest!"

Custom Clothier Arianna Ferraro
Clothier:

Arianna Ferraro

Tom James of New York
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