How It Works

PROFESSIONAL CLOTHIERS

Experience the Tom James difference by working with our professional clothiers to create a custom wardrobe that is tailored to your personal fashion sense. If you struggle to make time in your busy schedule to go shopping, can never find clothes that properly fit you, or have trouble picking out styles that match your needs, then you have come to the right place. Since 1966, Tom James has prided itself in providing personalized service that our clothiers bring to you.

Our professional clothiers are passionate about creating your custom wardrobe. They will ensure that the garments you choose are perfectly suited to your lifestyle, business & comfort. While they are happy to help you find a suit or jacket for a special occasion, their talents lie in tailoring your entire wardrobe. We can help you create custom apparel, including suits, dresses, shirts, trousers, denim jeans, sport coats - even custom tuxedos. Whether you need the basics for business or you want your casual wardrobe to match your professional sophistication, we work with you to ensure that you are prepared for any event or situation that comes your way.

WARDROBE CONSULTATION

Our clothiers are skilled in tailoring both men’s and women’s bespoke clothing to your personal style. The relationship between you and your clothier begins with a complimentary consultation. You can meet at your office or home to discuss your current wardrobe and evaluate your clothing needs. With over 1,000 shirt, suit & casual fabrics to choose from you and your clothier will curate your wardrobe to your personal style exacting needs, including accouterments such as pockets, jacket linings, buttonhole colors, lapels & more.

MEASURING FOR THE PERFECT FIT

During your consultation appointment, over 30 measurements will be taken, from your neck all the way down to the floor. We also ask important questions like how you prefer your clothing to fit and what your daily wear looks like. These measurements and information, along with detailed photos are sent to our tailors to create your personalized clothing pattern. We use this pattern over the lifetime of our relationship to create all of your custom clothing. However since everyone’s body changes over time, we retake key measurements each wardrobe consultation visit to ensure that each time you have clothing made, it fits perfectly every time.

CRAFTING OF YOUR CUSTOM GARMENTS

After you make your fabric selection and are measured by your clothier, our skilled artisans will create your garment to your exact specifications. Depending on the amount of handwork or customization for your bespoke clothes, this process usually takes between 6 to 8 weeks. We own and operate seven state-of-the-art facilities across the United States, Canada & Chile that create our custom Suits, Shirts, Dresses & Skirts as well as our casual pieces.

DELIVERING YOUR CLOTHES

After your customized clothing has been crafted, your clothier will deliver your clothes directly to you at your convenience. They will take you through the different features of each garment along with care instructions. You will try on the custom pieces to ensure the fit is correct. If alterations are needed, your clothier will chalk & pin the changes needed to ensure that your custom clothing has the fit and feel you like. The items will be altered at no charge to you and returned to ensure the fit. Any alterations made are applied to your master pattern and will ensure that your next garments will fit the same way.

Ongoing Service

The relationship between you and your clothier does not end at the delivery. During your first consultation, you and your clothier can decide how regularly you need to invest in your wardrobe. Your clothier will stay in touch regularly to make sure your custom wardrobe is well-suited for different seasons, vacations, and special occasions. They will also ensure that your clothing and style are in tip-top condition so you can dress confidently any day of the week.